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Smartphone Set Up Instructions

STEP 1: TEXT MESSAGE ACTIVATION STEP 3: INITIAL SIGN IN
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xxxx
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You will receive a text message to the mobile phone number When you open the app for the first time, select “activate
provided to the Care Team Member who enrolled you in account.” Sign in using your date of birth and the mobile phone
mymobility. number provided to the Care Team Member. Once you have
signed in, you will receive a text message with a temporary code.
In the text message, there will be a link to download the app.
When you click on the link, you will be directed to the App Store This code will let you access the mymobility app. In the future,
or Google Play Store with instructions on how to download the you will be able to use both Touch ID and/or Face ID.
mymobility app. During the setup process, you will have the option to enable
notifications and set your preference for when reminders should
STEP 2: DOWNLOAD be sent. These notifications alert you to new tasks, check-ins
from your care team, and survey completion. The notifications
Before downloading the app, you will want to ensure that your have a clickable link that takes you directly to the exact place you
iPhone or Android device is up to date. To check if your device is up need within the app.
to date:
iPhone Instructions: STEP 4: (OPTIONAL)

1. Tap the Settings Icon iPhone iOS USERS ONLY - PAIRING APPLE WATCH ®
2. Tap General If you have ordered or have your own Apple Watch, you can
3. Tap Software Update pair it with your iPhone for use with the mymobility app.
Before pairing, perform all system updates
Android Instructions:
for your watch. To check if your Apple Watch is up to date:
1. Tap the Settings Icon
1. Open the Apple Watch app on your iPhone
2. Scroll down until you reach the Systems Menu
2. Tap the My Watch tab
3. Tap on System Updates
3. Tap General
4. Tap on Check for Updates
4. Tap Software Update
If a newer version of iOS or Android is available, download and Download the update if needed.
install the update. Once completed, you can download ZB
mymobility from the App Store or Google Play Store.
ANDROID USERS ONLY - pairing GOOGLE FIT
Download the Google Fit app from the Google Play Store.
STEP 5: YOU ARE READY TO BEGIN
You are ready to begin your journey using the mymobility app.

Desktop, Laptop or Tablet Users

STEP 1: TEXT MESSAGE ACTIVATION STEP 2: INITIAL SIGN IN
xxxx
xxxx
xxxx
You will receive a text message to the mobile phone number When you open the app for the first time, select “activate
provided to the Care Team Member who enrolled you in account.” Sign in using your date of birth and the mobile phone
mymobility. number provided to the Care Team Member. Once you have
signed in, you will receive a text message with a temporary code
In the text message, there will be a link to download the app as well
as a link to the desktop or tablet URL: to your cell phone. This code will let you access the mymobility
https://patient.zbmymobilitysolutions.com. app.
Tap and hold the URL. A menu will pop up, select “Share”, and then
choose “email”. You can send the URL to yourself so you can click STEP 3: READY TO BEGIN
on it from your computer and/or tablet and activate your account. You are ready to begin your journey using the mymobility app.
Or, you can simply type the URL:
https://patient.zbmymobilitysolutions.com
into your computer or tablet.

This material is intended for patients using the Zimmer Biomet mymobility
application. Apple, Apple Watch, iPhone, App Store, Touch ID and Face ID are
trademarks of Apple, Inc., registered in the U.S. and other countries. Android,
Google Fit and Google Play are trademarks of Google, LLC. For support
pairing and updating your devices, reference your ‘On-boarding Guide’.
©2023, 2024 Zimmer Biomet
4206.2-GLBL-en-Issue Date 2024-08